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The paradox of ‘the right hand
didn’t know what the left hand was doing’
occurs frequently in ‘siloed’ organizations.
People who are not in the know will often ‘re-invent
the wheel’ in their business
approach thereby leading to inefficient use
of intellectual capital.
To overcome this dilemma, organizations practise
Knowledge Management (KM) to
ensure that organizational knowledge assets
(explicit and tacit knowledge) are captured
and shared for use and re-use in a systematic
And the underlying framework for KM to succeed
is to ‘create systems and processes
that support and facilitate the identification,
capture, dissemination and use of the organization's
knowledge to meet business objectives.’
- Rusanow, Gretta.
Those organizations that can manage
and apply business knowledge successfully and
creatively can yield huge dividends.
To facilitate fact- and expertise-based decision
making, we have recognized the need to provide
our clients with:
Knowledge – how can organizations
identify needs, innovate, and exchange know-how
Capability – how can organizations
seize opportunities and address challenges in
an increasingly complex landscape
Delivery – how can organizations
create an environment to share and leverage
best practices and delivery
Because we fully understand the value delivered
to organizations from addressing these challenges,
we have both developed and leveraged with our
experienced Solutions Partners, a formidable
range of solutions to address the issues in
the Knowledge Management frontier.
On this website, we invite you to explore some
of the most advanced services in this new offering.
They are the result of a systematic and ongoing
review of our best collaborative knowledge assets.
We will be investing in additional business
and geographical areas over time.
As we are embarking on a new journey, we would
be happy to hear your comments, suggestions,
or recommendations on our way forward.
are Knowledge Connections Solutions?
do Knowledge Connections Solutions work?
Connections Solutions work in 4 main domains
– all of which provide organizations with
– we commence engagement by providing
our customers with a diagnostics perspective
of our customer’s current scenario that
involve all qualifying elements of auditing
and tracking of performance by leveraging survey-based
diagnostics and best-practice expertise.
Strategize – we provide
expertise and models to analyze extensive data
sets to support decision making through analyzing,
forecasting and creating a schematic strategy
and plan in developing and managing our Customers’
Implement – we help implement
decisions and build capabilities via our Knowledge
Intermediaries and mobilize the installation
of technology-enabled products and process management
– we advance knowledge and the dynamics
of implementing an information and knowledge
management program in an organization, which
will be through the creation of communities
of practices, the development of internal technical
know-how expertise and the establishment of
an institutional knowledge repository for actionable