paradox of ‘the right hand didn’t
know what the left hand was doing’ occurs
frequently in siloed organizations. People who
are not in the know will often ‘re-invent
the wheel’ in their business approach
thereby leading to inefficient use of intellectual
To overcome this dilemma, organizations practise
Knowledge Management (KM) to ensure that organizational
knowledge assets (explicit and tacit knowledge)
are captured and shared for use and re-use in
a systematic manner.
And the underlying framework for KM to succeed
is to ‘create systems and processes that
support and facilitate the identification, capture,
dissemination and use of the organization's
knowledge to meet business objectives.’
- Rusanow, Gretta.
Those organizations that can manage and apply
business knowledge successfully and creatively
can yield huge dividends.
To facilitate fact- and expertise-based decision
making, we have recognized the need to provide
our clients with:
– how can organizations identify needs,
innovate, and exchange know-how
– how can organizations seize opportunities
and address challenges in an increasingly complex
– how can organizations create the environment
to share and leverage best practices and action
Because we fully understand the value delivered
to organizations from addressing these challenges,
we have both developed and leveraged with our
experienced Solutions Partners, a formidable
range of solutions to address the issues in
the Knowledge Management frontier.
are Knowledge Connections Solutions?
Connections Solutions offer our customers
sophisticated and leading edge Information
and Knowledge Management solution and services.
Goal is to provide the right expertise, tools,
frameworks, and approaches to reduce complexity
and enable organizations to successfully tackle
the challenges they face when they embark
in the development of knowledge assets.
Solutions cover a growing pool of key business
functions and the needs of many industries
in managing their knowledge assets. They reinforce
our mission and are a further natural step
in our evolution as the leading top-management
consultancy in the Information and Knowledge
do Knowledge Connections Solutions work? Knowledge
Connections Solutions work in 4 main domains –
all of which provide organizations with actionable
– we commence work by providing our customers
with a diagnostics perspective of our customer’s
current scenario that involve all qualifying elements
of auditing, benchmarking, and tracking of performance
and health by leveraging survey-based diagnostics
and/or best-practice expertise.
– we provide expertise and models to analyze
extensive data sets to support decision making
through analyzing, forecasting and creating a
schematic strategy and plan in developing and
managing our Customers’ Knowledge Assets.
– we help implement decisions and build
capabilities via our Knowledge Intermediaries
and the installation of technology-enabled products
and process management service platforms.
– we advance knowledge and the dynamics
of implementing an information and knowledge management
program in an organization, which will be through
the creation of communities of practices, the
development of internal technical know-how expertise
and the establishment of an institutional knowledge
repository for actionable insights.